Updraft Clone Webster Link is Blank

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    Posts
  • May 12, 2019 at 9:11 pm #387124
    bsbrolla
    Participant

    Hello,

    I am trying to use UpdaftClone to test a newer version of php on my website. I purchase credits and ran the clone with php 7.2. It says that it was successfully completed, but when I click on the link the window that opens is blank. There is no page content.

    I also generated a long with php 7.0 and the same thing happened. Any idea why?

    Thank you,

    May 13, 2019 at 4:00 pm #387434
    Bryle Crodua
    Moderator

    Hi,

    Please can you provide us link to your UpdraftCloned site?
    You can set your reply as private if that matters to you.

    Regards,
    Bryle

    May 15, 2019 at 1:50 am #388031
    bsbrolla
    Participant
    This reply has been marked as private.
    May 15, 2019 at 2:58 pm #388271
    Bryle Crodua
    Moderator

    Hi,

    To help us work out the cause of your problem, can you please send us a copy of the migration log?
    You can send the log file as an attachment or copy the contents into an online tool (such as https://pastebin.com/ )

    Best Wishes,
    Bryle

    May 16, 2019 at 2:38 am #388455
    bsbrolla
    Participant
    This reply has been marked as private.
    May 17, 2019 at 3:47 pm #389107
    Bryle Crodua
    Moderator

    Hi,

    Sorry, can you provide us with your email address that is associated with your account?
    So I can check the logs on server.

    Regards,
    Bryle

    May 18, 2019 at 5:06 pm #389498
    bsbrolla
    Participant
    This reply has been marked as private.
    May 20, 2019 at 11:04 pm #390316
    bsbrolla
    Participant
    This reply has been marked as private.
    May 21, 2019 at 9:31 am #390510
    Bryle Crodua
    Moderator

    Hi,

    It appears that the clone did not complete for some reason.
    Please can you attempt a new clone? I have credited back the token that used up on the first attempt.

    Regards,
    Bryle

    May 21, 2019 at 11:56 am #390559
    bsbrolla
    Participant
    This reply has been marked as private.
    May 21, 2019 at 11:58 am #390560
    bsbrolla
    Participant
    This reply has been marked as private.
    May 22, 2019 at 4:19 pm #391133
    Bryle Crodua
    Moderator
    This reply has been marked as moderator-only.
    May 23, 2019 at 11:52 am #391423
    bsbrolla
    Participant
    This reply has been marked as private.
    May 25, 2019 at 1:17 am #392069
    bsbrolla
    Participant

    Hello, it is still not working properly. Any other idea why?

    May 27, 2019 at 12:51 pm #392729
    Bryle Crodua
    Moderator

    Hi,

    Apologies for the delay.
    I have forwarded this to my colleague for further investigation. I will follow-up with him.

    Regards,
    Bryle

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