Updraftplus CRASHED

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #18011
    Martin
    Participant

    Hello,

    I have avery curious Problem. After i have deactivatet the plugin i have activatet. Then i have many Problems.

    I don´t can click anything. No function available. No Log available.
    The whole admin page is destroyed when I run the settings of updraftplus. See screenshot https://www.msedv24.de/updraftplus_problem.jpg

    I have deinstalled an installed, I have deleeted all Folders of updraft an reinstalled. Nothing helps.

    Can you help me please?

    Martin

    #18538
    udadmin
    Keymaster

    If you “View Source” in your web browser, and then go to the bottom of the source, are any errors showing?

    Send me your WP login details to [email protected] if you want me to take a look.

    David

    #18539
    Martin
    Participant
    Code:
    <b>Fatal error</b>: Cannot unset string offsets in <b>C:\xampp\htdocs\corayamulti\wp-content\plugins\updraftplus\addons\multisite.php</b> on line <b>42</b><br />

    This is a local installation on my locelhost (Xampp). Do you know about Teamviewer Remote Support? https://www.teamviewer.com/en/ ?

    #18540
    udadmin
    Keymaster

    Hi,

    Hmmm. I think this might be possible if you press the “Wipe Settings” button on a multisite install before you have ever saved any settings. Is that possibly what you did?

    To fix it, open up wp-content/plugins/updraftplus/addons/multisite.php in a text editor. Go to line 42. It is this:

    Quote:
    if (isset($tmp[$option])) unset($tmp[$option]);

    Delete that line, and replace it with these 5 lines:

    Quote:
    if (is_array($tmp)) {
    if (isset($tmp[$option])) unset($tmp[$option]);
    } else {
    $tmp = array();
    }

    Then re-visit the UpdraftPlus settings page, and press the “Wipe Settings” button again.

    If that doesn’t work, then I can log in. I don’t have TeamViewer, but can use Chrome. If you run the Google Chrome webbrowser, then go to the Extensions and install the “Chrome Remote Desktop” extension.

    David

    #18541
    Martin
    Participant

    Hi David,
    It works. Great job. Great Support.

    Thank you verry much for the Help. So i can try de Clone/Migration.

    Martin

    #18542
    Martin
    Participant

    Next Problem Migration:

    Fatal error: Out of memory (allocated 43515904) (tried to allocate 154380322 bytes) in /homepages/29/XXXXXXX/htdocs/msedv/multi/wp-admin/includes/file.php on line 664
    It cames after the “uploads” was 245MB

    Site is down: https://www.msedv24.de

    Any Idea??

    #18543
    udadmin
    Keymaster

    Hi,

    Your PHP install is configured with a maximum of 40Mb of memory allowed for any script. That’s far too low for a modern WordPress site. Change it to 256Mb or more.

    David

    #18590
    Martin
    Participant

    Hi David,

    i have a new Webserver (with 256MB).

    But, the migration doesn’t work. I am very frustrated and disappointed.
    I paid a lot of money but so many Problems.

    Where can i send you the Logfile?

    The Location is:

    https://s511947180.online.de/wordpress/

    Site is crashed.

    Martin

    #18591
    udadmin
    Keymaster

    Hi Martin,

    Please send log files to: [email protected]

    If you also send the WP and FTP passwords for the source and destination sites, then I can complete the migration for you.

    The error currently shown, about a lack of database connection, probably means that you ticked the box to transfer the wp-config.php file. If you did, then please look again at the relevant article – https://updraftplus.com/faqs/when-i-restore-wordpress-core-should-i-include-wp-config-php-in-the-restoration/ – “If you are performing a migration (i.e. move to a different URL), rather than a restoration, then it is always wrong to use this option.”

    David

Viewing 9 posts - 1 through 9 (of 9 total)
  • The topic ‘Updraftplus CRASHED’ is closed to new replies.