UpdraftPlus License Issue

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  • Author
    Posts
  • #1091539
    Ashley
    Participant

    Why am I receiving this message from UpdraftPlus on my websites that are connected to my account – which is paid to date?

    Your paid access to UpdraftPlus updates for this site has expired. You will no longer receive updates to UpdraftPlus. To regain access to updates (including future features and compatibility with future WordPress releases) and support, please renew.

    Thank you, Ashley Geer, Red Leaf Maple LLC

    #1091540
    Ashley
    Participant
    This reply has been marked as moderator-only.
    #1091658
    udadmin
    Keymaster

    Hi Ashley,

    It looks like when you purchased a subscription last year, you did so some days after your licences had expired. This results in a period of some days each year in which your licences are expired before the annual renewal renews them. Would you like us to bring your renewal forward a few days?

    David

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