UpdraftPlus Vault: Error:

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  • This topic has 1 reply, 2 voices, and was last updated 5 years ago by Bryle Crodua.
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  • April 8, 2019 at 6:06 pm #373330
    nsikic
    Participant

    Hi guys – I need to restore a website but I am getting this message:
    UpdraftPlus Vault: Error: Failed to access bucket updraftvault-us-west-2. Check your permissions and credentials.

    I checked permissions and typed in my username and password to connect this location with my account on your website and it is still the same.

    Can you please help me?

    April 9, 2019 at 2:19 pm #373704
    Bryle Crodua
    Moderator

    Hi,

    Please could you send us a copy of the latest backup log? This can be found in the UpdraftPlus Existing Backups tab.
    The contents will be too long to post here directly, but you can use an online service such as Dropbox or Pastebin, and post the link here.

    Best Wishes,
    Bryle

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