us-west-1 errors

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  • October 20, 2020 at 2:02 pm #686543
    Stash Solutions
    Participant

    I have seen another thread about this, just wondering is there any resolution? I get these just about every few days and have to disconnect and reload my credentials on the sites in question. I would love a permanent solution?

    UpdraftPlus Vault: Error: Failed to access bucket updraftvault-us-west-1. Check your permissions and credentials. (1) The authorization header is malformed; the region ‘us-east-1’ is wrong; expecting ‘us-west-1’

    October 20, 2020 at 2:02 pm #686544
    Stash Solutions
    Participant
    This reply has been marked as moderator-only.
    October 21, 2020 at 10:01 am #687149
    Bryle Crodua
    Moderator

    Hi,

    The cause of the error is usually incorrect credentials.

    Please could you double check and re-enter your UpdraftVault credentials, and re-save the settings?

    Best Wishes,
    Bryle

    October 21, 2020 at 7:16 pm #687530
    Stash Solutions
    Participant

    Hi but this happens about once a week or so. I always go back in and re-save the settings so I don’t keep getting the error emails.

    October 22, 2020 at 11:26 am #687995
    Bryle Crodua
    Moderator

    Hi,

    May I know if you have the latest version installed 2.16.31.x?

    Thanks,
    Bryle

    October 22, 2020 at 1:19 pm #688078
    Stash Solutions
    Participant

    I am on Version 2.16.29.24 currently. I will try keeping better on top of updates for a while, to see if that corrects the issue.

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