Version: 2.16.12.0 but updates expires

[Heissam HartmannParticipant]

hi,

i purchased today my new update licence. first no coupon was working :( but ok i take it. but second now i deleted my plugin and installed the new Version: 2.16.12.0 and now wordpress still says “Your paid access to UpdraftPlus updates for this site has expired. You will no longer receive updates to UpdraftPlus. To regain access to updates (including future features and compatibility with future WordPress releases) and support, please renew.” also i dont have access to all my addons :(

what can i do?

order: #379478
account: [email protected]

[Bryle CroduaModerator]

Hi,

Apologies, it appears that our licencing server did not recognise your purchase as a renewal.
I have adjusted your licences, so the renewal message should now disappear. If this does not happen automatically, you can refresh your connection through the ‘Premium/Extensions’ tab.

Regards,
Bryle

[Author]

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