WebDAV Time out again

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  • #1257098
    Valérie Galassi
    Participant

    Hello,

    I still have this error :

    WebDAV exception: 30 Request timed out due to default_socket_timeout php.ini setting

    I already replace the file stream.php as mentionned on a prévious post, but the problem came back when I did the update. I have the version 2.16.62.25.

    Could you help me please ?

    Thank you.

    #1257099
    Valérie Galassi
    Participant
    This reply has been marked as moderator-only.
    #1258498
    Dee Nutbourne
    Moderator

    Hi,

    Apologies for the delay.

    We have just released a new version, which includes several fixes for recent issues.

    Please could you update and test a fresh backup? Does the issue persist in the new version?

    Best Wishes,
    Dee

    #1263643
    Valérie Galassi
    Participant

    Hi Dee,
    I’ve updated the plugin, but the problem is still there.

    Valérie

    #1263708
    Bryle Crodua
    Moderator

    Hi Valérie,

    Please could you send us a copy of the latest full backup log?
    This can be found in the UpdraftPlus Existing Backups tab.
    The contents will be too long to post here directly, but you can use an online service such as Dropbox or Pastebin, and post the link here.

    Thanks,
    Bryle

    #1266323
    Valérie Galassi
    Participant
    This reply has been marked as private.
    #1266488
    Bryle Crodua
    Moderator

    Hi Valérie,

    Thank you!

    Could you try to reduce the backup archive split size. This will split the backup into smaller, more manageable files. To do this, open the ‘expert settings’ section of the UpdraftPlus Settings tab, and find the ‘split backups every’ option. Set this to 100Mb, save your settings and run a new process.

    Kind Regards,
    Bryle

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