Where is my clone?

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  • July 10, 2020 at 5:32 pm #615908
    Jerry
    Participant

    Is there a human that I can speak to????

    July 10, 2020 at 5:33 pm #615909
    Jerry
    Participant
    This reply has been marked as moderator-only.
    July 10, 2020 at 6:22 pm #615949
    Jerry
    Participant

    The clone has stopped, and I cannot get anyone to tell me what is going on…..is this how it is supposed to work? Should they take multiple hours? If the screen says the site cant be reached, what does that mean? Is there really no human to answer these questions?

    July 11, 2020 at 11:41 am #616329
    Bryle Crodua
    Moderator

    Hi Jerry,

    Apologies for the late reply.

    I’m afraid we only provide email and forum support.

    It is possible that the backup or migration process has stopped. Please can you provide me with your UpdraftPlus.com email so I can check the clone?

    Regards,
    Bryle

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