Wrong 2 websites covered on renewed licence

UpdraftPlus Home Forums Paid support forum – UpdraftPlus backup plugin Wrong 2 websites covered on renewed licence

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #1250030
    Dave
    Participant

    I’m ditching a few old websites so when I renewed I downgraded from having 10 sites covered to just 2. I expected to be asked which 2 I wanted but no… and now the wrong 2 are covered. I am very amateur so please explain very very simply what I should do to correct this. Thanks!

    #1250031
    Dave
    Participant
    This reply has been marked as moderator-only.
    #1250091
    Bryle Crodua
    Moderator

    Hi,

    I’ve checked your account and it doesn’t show any assigned site/s to a licence.

    Please could you reconnect the plugin to UpdraftPlus.com by entering your username and password in the ‘Premium/Extensions’ tab? After connecting the plugin, activate the add-ons.

    Kind Regards,
    Bryle

Viewing 3 posts - 1 through 3 (of 3 total)
  • The topic ‘Wrong 2 websites covered on renewed licence’ is closed to new replies.