Our main customer support form was not working due to a faulty code update for several hours during Friday evening (UK time). We apologise to anybody who tried to use it during that time. If you experienced a blank screen upon filling in the form, then please try again – unfortunately the code error means that we did not get your message. The form is here: https://updraftplus.com/paid-support-requests/.
(N.B. Our staffed forums were not affected, and are always available as an alternative – https://updraftplus.com/forums/).
David Anderson (lead developer).