Welcome to UpdraftPlus support

Problem UpdraftPlus?  You’ve come to the right place.  Search our documentation for a solution below or check the options below.

Getting the best of technical support.



For instant answers, take a look through our information-packed frequently asked questions (faqs) page.



We have two forums: a WordPress forum for users of the free version and a customer support forum for paying customers. These are a brilliant way to get specific queries addressed by our experts.


If you need guidance on basic operations, take a look at our growing YouTube channel.

Still need help? Submit a customer support request

The support form is for paying customers only. If you’re not a paying customer and want to submit a question, please purchase a support package.