Welcome to the UpdraftPlus support centre. If you’ve got a problem with installation, ongoing operations or backup restoration, you’ve come to the right place, just type your problem into the search bar or check the faqs or support forums below.



For instant answers, take a look through our information-packed frequently asked questions (faqs) page.



We have two forums: a WordPress forum for users of the free version and a customer support forum for paying customers. These are a brilliant way to get specific queries addressed by our experts.


If you need guidance on basic operations, take a look at our growing YouTube channel.

Still need help? Submit a customer support request

The support form is for paying customers only. If you’re not a paying customer and want to submit a question, please purchase a support package.