SFTP/SCP can’t install

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Viewing 9 posts - 1 through 9 (of 9 total)
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  • March 10, 2021 at 2:20 pm #1053248
    ma5
    Participant

    I’m using:
    UpdraftPlus : All addons
    You’ve got it UpdraftPlus Premium : brings access to all UpdraftPlus add-ons and support.
    for several years for several websites (<10)

    Suddenly some backups no longer works for some pages, individual websites have disappeared from the registration, external backup with SFTP / FTPS add-on is deactivated ???? I can’t register the deleted websites or load SFTP / FTPS add-on, I’m always redirected to the version purchase for 15USD (I am login)

    How can I install the SFTP / FTPS add-on?

    March 10, 2021 at 2:20 pm #1053249
    ma5
    Participant
    This reply has been marked as moderator-only.
    March 10, 2021 at 4:09 pm #1053346
    ma5
    Participant

    I Installed the Plugin v 2.16.48.0
    SFTP / SCP add-on is not available. It is written: SFTP/SCP support is available as an add-on – follow this link (after that I’ve to purchase it)
    If I press by “all add-ons” activate it on this site the message appears: Claim not grants you have already used this purchase somewhere else, or your paid version for downloading from updraftplus.com has expired:
    – I don’t used this purchase somewhere else !!!
    – My updraftplus isn’t expired, i paid it for last for two months !!!

    Backup is no longer possible on my numerous pages, this is very critical in the event of data loss
    What’s the problem ?

    March 10, 2021 at 4:36 pm #1053377
    ma5
    Participant

    Then I deactivated the plugin and changed it again
    and signed up for the updraftplus account
    The backup only works on one of six websites

    What is strange is that version 2.16.48.0 is installed on those where it doesn’t work
    I want to update, the message “is up to date” appears
    I downloaded this version via my account on updraftplus.com

    version 2.16.48.25 has this where it works

    I have a premium license for 10 websites
    Whats wrong ?

    March 11, 2021 at 12:41 am #1064694
    Bryle Crodua
    Moderator

    Hi,

    Apologies,

    It appears that old/expired licences are stuck on your account.
    I have adjusted your licences, so the renewal message should now disappear. If this does not happen automatically, you can refresh your connection through the ‘Premium/Extensions’ tab.

    Regards,
    Bryle

    March 11, 2021 at 10:26 am #1065046
    ma5
    Participant

    Nw it works for all websites, thank you
    strange, the last backups were from september 2020 then it stopped, the expiry or renewal of the license was in january 2021

    March 11, 2021 at 11:36 am #1065102
    ma5
    Participant

    I’ve just one more problerm
    The SFTP / SCP login does not work on 2 websites

    Mesage is:
    SFTP Einstellungs Testergebnis Fehlgeschlagen : SSH 2 loi;iin failed
    PHP event code E_USER_NOTICE: Cannot conned to hostini;i.solnet.dl:22. Error 110. Connection limed oul{line 1201, wp-contenl/plugins/updran:plusNendorlphpsedib/phpsedib/phpsedib /l’lletJSSH2.php)

    all logins are the same, the directory is different, everything worked before

    Whats the problem ?

    March 12, 2021 at 12:40 pm #1066191
    Bryle Crodua
    Moderator

    Hi,

    Can you check if the connection is being blocked by a firewall?

    Regards,
    Bryle

    March 12, 2021 at 1:31 pm #1066260
    ma5
    Participant

    I’ve installed 5 webpages on the same webhosting account, Backup with updraftplus work on 3 and not on 2
    I checked the SFTP/SCP configuration on alls.
    And even tested someone else’s backup directory which works, without success

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