FTP upload failed

This topic has 3 replies, 2 voices, and was last updated 9 years, 9 months ago by udadmin.

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April 2, 2015 at 9:20 pm #106423

Joe

Participant

For the past 4 days I have been getting an FTP error on uploading the backup to our remote location. It seems to be only with the data base, I have tried doing the back up with out the data base and it worked fine. Not sure what is going on, any help or info would be greatly appreciated. here is the error log.


0024.094 (0) Beginning dispatch of backup to remote (ftp)
0024.360 (0) FTP upload attempt: backup_2015-04-02-1705_HAPPY_DAYZ_e939a194e758-plugins.zip -> ftp://[email protected]/htdocs/Hdsite2/wp-content/updraft/backup_2015-04-02-1705_HAPPY_DAYZ_e939a194e758-plugins.zip
0025.211 (0) Ftp chunked upload: 3.4 % uploaded
0026.592 (0) Ftp chunked upload: 6.8 % uploaded
0028.308 (0) Ftp chunked upload: 10.3 % uploaded
0030.008 (0) Ftp chunked upload: 13.7 % uploaded
0031.713 (0) Ftp chunked upload: 17.1 % uploaded
0033.214 (0) Ftp chunked upload: 20.5 % uploaded
0034.889 (0) Ftp chunked upload: 24 % uploaded
0036.594 (0) Ftp chunked upload: 27.4 % uploaded
0038.290 (0) Ftp chunked upload: 30.8 % uploaded
0039.998 (0) Ftp chunked upload: 34.2 % uploaded
0041.787 (0) Ftp chunked upload: 37.7 % uploaded
0043.468 (0) Ftp chunked upload: 41.1 % uploaded
0045.368 (0) Ftp chunked upload: 44.5 % uploaded
0046.957 (0) Ftp chunked upload: 47.9 % uploaded
0048.782 (0) Ftp chunked upload: 51.4 % uploaded
0050.487 (0) Ftp chunked upload: 54.8 % uploaded
0052.190 (0) Ftp chunked upload: 58.2 % uploaded
0053.899 (0) Ftp chunked upload: 61.6 % uploaded
0055.611 (0) Ftp chunked upload: 65.1 % uploaded
0057.309 (0) Ftp chunked upload: 68.5 % uploaded
0059.029 (0) Ftp chunked upload: 71.9 % uploaded
0060.758 (0) Ftp chunked upload: 75.3 % uploaded
0062.437 (0) Ftp chunked upload: 78.7 % uploaded
0064.142 (0) Ftp chunked upload: 82.2 % uploaded
0065.877 (0) Ftp chunked upload: 85.6 % uploaded
0067.552 (0) Ftp chunked upload: 89 % uploaded
0069.303 (0) Ftp chunked upload: 92.4 % uploaded
0071.009 (0) Ftp chunked upload: 95.9 % uploaded
0072.711 (0) Ftp chunked upload: 99.3 % uploaded
0099.652 (0) FTP upload attempt successful (15067.6Kb in 75.29s)
0099.660 (0) Recording as successfully uploaded: backup_2015-04-02-1705_HAPPY_DAYZ_e939a194e758-plugins.zip (81633743abd8a1f1939fbdccce9b072f)
0099.700 (0) Deleting local file: backup_2015-04-02-1705_HAPPY_DAYZ_e939a194e758-plugins.zip: OK
0099.703 (0) FTP upload attempt: backup_2015-04-02-1705_HAPPY_DAYZ_e939a194e758-themes.zip -> ftp://[email protected]/htdocs/Hdsite2/wp-content/updraft/backup_2015-04-02-1705_HAPPY_DAYZ_e939a194e758-themes.zip
0100.501 (0) Ftp chunked upload: 13.2 % uploaded
0101.927 (0) Ftp chunked upload: 26.4 % uploaded
0103.580 (0) Ftp chunked upload: 39.6 % uploaded
0105.292 (0) Ftp chunked upload: 52.8 % uploaded
0107.003 (0) Ftp chunked upload: 66 % uploaded
0108.710 (0) Ftp chunked upload: 79.2 % uploaded
0110.219 (0) Ftp chunked upload: 92.4 % uploaded
0115.024 (0) FTP upload attempt successful (3907.9Kb in 15.32s)
0115.036 (0) Recording as successfully uploaded: backup_2015-04-02-1705_HAPPY_DAYZ_e939a194e758-themes.zip (4036079b262a67d040541bcdd6e9029c)
0115.093 (0) Deleting local file: backup_2015-04-02-1705_HAPPY_DAYZ_e939a194e758-themes.zip: OK
0115.095 (0) FTP upload attempt: backup_2015-04-02-1705_HAPPY_DAYZ_e939a194e758-others.zip -> ftp://[email protected]/htdocs/Hdsite2/wp-content/updraft/backup_2015-04-02-1705_HAPPY_DAYZ_e939a194e758-others.zip
0115.881 (0) Ftp chunked upload: 30.4 % uploaded
0117.291 (0) Ftp chunked upload: 60.9 % uploaded
0118.998 (0) Ftp chunked upload: 91.3 % uploaded
0122.347 (0) FTP upload attempt successful (1695.1Kb in 7.25s)
0122.356 (0) Recording as successfully uploaded: backup_2015-04-02-1705_HAPPY_DAYZ_e939a194e758-others.zip (adcddbc480f397afff003aae1aa97cb1)
0122.375 (0) Deleting local file: backup_2015-04-02-1705_HAPPY_DAYZ_e939a194e758-others.zip: OK
0122.384 (0) FTP upload attempt: backup_2015-04-02-1705_HAPPY_DAYZ_e939a194e758-db.gz -> ftp://[email protected]/htdocs/Hdsite2/wp-content/updraft/backup_2015-04-02-1705_HAPPY_DAYZ_e939a194e758-db.gz
0123.261 (0) Ftp chunked upload: 49.6 % uploaded
0124.457 (0) Ftp chunked upload: 99.2 % uploaded
0127.553 (0) FTP upload: error (0)
0127.557 (0) ERROR: FTP upload failed
0127.559 (0) An error condition has occurred for the first time during this job
0127.565 (0) Retain: beginning examination of existing backup sets; user setting: retain_files=7, retain_db=7
0127.568 (0) Number of backup sets in history: 1
0127.575 (0) Examining backup set with datestamp: 1428008719 (Apr 02 2015 21:05:19)
0127.589 (0) 1428008719: db: this set includes a database (backup_2015-04-02-1705_HAPPY_DAYZ_e939a194e758-db.gz); db count is now 1
0127.669 (0) 1428008719: this backup set remains non-empty (1/1); will retain in history
0127.675 (0) Retain: saving new backup history (sets now: 1) and finishing retain operation
0127.681 (0) Resume backup (e939a194e758, 0): finish run
0127.687 (0) Decremented the semaphore (fd) by 1
0127.694 (0) Semaphore (fd) unlocked
0127.696 (0) There were errors in the uploads, so the 'resume' event is remaining scheduled
0127.708 (0) Rescheduling resumption 1: moving to 120 seconds from now (1428008967)
0127.724 (0) The backup has not finished; a resumption is scheduled
0253.329 (1) Opened log file at time: Thu, 02 Apr 2015 21:09:33 +0000 on https://www.happy-dayz.ca
0253.332 (1) UpdraftPlus WordPress backup plugin (https://updraftplus.com): 2.9.62.19 WP: 4.1.1 PHP: 5.3.13 (Linux walcustweb1101.int.bizland.net 3.14.27 #1 SMP Wed Dec 17 21:04:05 EST 2014 x86_64) MySQL: 5.5.32-log Server: Apache/2 safe_mode: 0 max_execution_time: 900 memory_limit: 256M (used: 24.8M | 25M) multisite: N mcrypt: Y LANG:  ZipArchive::addFile: Y
0253.335 (1) Free space on disk containing Updraft's temporary directory: Unknown
0253.340 (1) Backup run: resumption=1, nonce=e939a194e758, begun at=1428008719 (254s ago), job type=backup, previous check-in=127.7s
0253.348 (1) Scheduling a resumption (2) after 300 seconds (1428009273) in case this run gets aborted
0253.373 (1) Checking if we have a zip executable available
0253.376 (1) Zip engine: found/will use a binary zip: /usr/bin/zip
0253.378 (1) Creation of backups of directories: already finished
0253.385 (1) Saving backup status to database (elements: 6)
0253.393 (1) Database dump (WordPress DB): Creation was completed already
0253.398 (1) Saving backup history
0253.416 (1) backup_2015-04-02-1705_HAPPY_DAYZ_e939a194e758-plugins.zip: plugins: This file has already been successfully uploaded
0253.419 (1) backup_2015-04-02-1705_HAPPY_DAYZ_e939a194e758-themes.zip: themes: This file has already been successfully uploaded
0253.422 (1) backup_2015-04-02-1705_HAPPY_DAYZ_e939a194e758-others.zip: others: This file has already been successfully uploaded
0253.426 (1) backup_2015-04-02-1705_HAPPY_DAYZ_e939a194e758-db.gz: db: This file has not yet been successfully uploaded: will queue
0253.437 (1) Requesting upload of the files that have not yet been successfully uploaded (1)
0253.444 (1) Cloud backup selection (1/1): ftp (last)
0253.453 (1) Beginning dispatch of backup to remote (ftp)
0253.466 (1) PHP event: code E_WARNING: ftp_login(): AUTH not understood (line 630, wp-content/plugins/updraftplus/addons/sftp.php)
0253.540 (1) FTP upload attempt: backup_2015-04-02-1705_HAPPY_DAYZ_e939a194e758-db.gz -> ftp://[email protected]/htdocs/Hdsite2/wp-content/updraft/backup_2015-04-02-1705_HAPPY_DAYZ_e939a194e758-db.gz
0253.798 (1) Opened log file at time: Thu, 02 Apr 2015 21:09:33 +0000 on https://www.happy-dayz.ca
0253.801 (1) UpdraftPlus WordPress backup plugin (https://updraftplus.com): 2.9.62.19 WP: 4.1.1 PHP: 5.3.13 (Linux walcustweb1101.int.bizland.net 3.14.27 #1 SMP Wed Dec 17 21:04:05 EST 2014 x86_64) MySQL: 5.5.32-log Server: Apache/2 safe_mode: 0 max_execution_time: 900 memory_limit: 256M (used: 24.8M | 25M) multisite: N mcrypt: Y LANG:  ZipArchive::addFile: Y
0253.804 (1) Free space on disk containing Updraft's temporary directory: Unknown
0253.809 (1) Backup run: resumption=1, nonce=e939a194e758, begun at=1428008719 (254s ago), job type=backup, previous check-in=127.7s
0253.813 (1) Scheduling a resumption (2) after 300 seconds (1428009273) in case this run gets aborted
0253.827 (1) Checking if we have a zip executable available
0253.831 (1) Zip engine: found/will use a binary zip: /usr/bin/zip
0253.835 (1) Creation of backups of directories: already finished
0253.837 (1) Saving backup status to database (elements: 6)
0253.847 (1) Database dump (WordPress DB): Creation was completed already
0253.849 (1) Saving backup history
0253.858 (1) backup_2015-04-02-1705_HAPPY_DAYZ_e939a194e758-plugins.zip: plugins: This file has already been successfully uploaded
0253.861 (1) backup_2015-04-02-1705_HAPPY_DAYZ_e939a194e758-themes.zip: themes: This file has already been successfully uploaded
0253.863 (1) backup_2015-04-02-1705_HAPPY_DAYZ_e939a194e758-others.zip: others: This file has already been successfully uploaded
0253.866 (1) backup_2015-04-02-1705_HAPPY_DAYZ_e939a194e758-db.gz: db: This file has not yet been successfully uploaded: will queue
0253.872 (1) Requesting upload of the files that have not yet been successfully uploaded (1)
0253.882 (1) Cloud backup selection (1/1): ftp (last)
0253.887 (1) Beginning dispatch of backup to remote (ftp)
0254.043 (1) PHP event: code E_WARNING: ftp_login(): AUTH not understood (line 630, wp-content/plugins/updraftplus/addons/sftp.php)
0254.100 (1) FTP upload attempt: backup_2015-04-02-1705_HAPPY_DAYZ_e939a194e758-db.gz -> ftp://[email protected]/htdocs/Hdsite2/wp-content/updraft/backup_2015-04-02-1705_HAPPY_DAYZ_e939a194e758-db.gz
0254.116 (1) File already exists at remote site: size 217102. Will attempt resumption.
0254.334 (1) Ftp chunked upload: 49.6 % uploaded
0254.889 (1) Ftp chunked upload: 70 % uploaded
0255.747 (1) Ftp chunked upload: 99.2 % uploaded
0257.321 (1) PHP event: code E_WARNING: ftp_nb_continue(): htdocs/Hdsite2/wp-content/updraft/backup_2015-04-02-1705_HAPPY_DAYZ_e939a194e758-db.gz: Operation not permitted (line 782, wp-content/plugins/updraftplus/addons/sftp.php)
0257.325 (1) FTP upload: error (0)
0257.327 (1) ERROR: FTP upload failed
0257.329 (1) An error condition has occurred for the first time during this job
0257.338 (1) Retain: beginning examination of existing backup sets; user setting: retain_files=7, retain_db=7
0257.341 (1) Number of backup sets in history: 1
0257.344 (1) Examining backup set with datestamp: 1428008719 (Apr 02 2015 21:05:19)
0257.347 (1) 1428008719: db: this set includes a database (backup_2015-04-02-1705_HAPPY_DAYZ_e939a194e758-db.gz); db count is now 1
0257.393 (1) PHP event: code E_WARNING: ftp_login(): AUTH not understood (line 630, wp-content/plugins/updraftplus/addons/sftp.php)
0257.457 (1) 1428008719: this backup set remains non-empty (1/1); will retain in history
0257.460 (1) Retain: saving new backup history (sets now: 1) and finishing retain operation
0257.468 (1) Resume backup (e939a194e758, 1): finish run
0257.472 (1) PHP event: code E_WARNING: ftp_nb_continue(): htdocs/Hdsite2/wp-content/updraft/backup_2015-04-02-1705_HAPPY_DAYZ_e939a194e758-db.gz: Operation not permitted (line 782, wp-content/plugins/updraftplus/addons/sftp.php)
0257.472 (1) There were errors in the uploads, so the 'resume' event is remaining scheduled
0257.477 (1) FTP upload: error (0)
0257.483 (1) ERROR: FTP upload failed
0257.484 (1) The backup has not finished; a resumption is scheduled
0257.487 (1) An error condition has occurred for the first time during this job
0257.499 (1) Retain: beginning examination of existing backup sets; user setting: retain_files=7, retain_db=7
0257.502 (1) Number of backup sets in history: 1
0257.505 (1) Examining backup set with datestamp: 1428008719 (Apr 02 2015 21:05:19)
0257.507 (1) 1428008719: db: this set includes a database (backup_2015-04-02-1705_HAPPY_DAYZ_e939a194e758-db.gz); db count is now 1
0257.618 (1) PHP event: code E_WARNING: ftp_login(): AUTH not understood (line 630, wp-content/plugins/updraftplus/addons/sftp.php)
0257.676 (1) 1428008719: this backup set remains non-empty (1/1); will retain in history
0257.680 (1) Retain: saving new backup history (sets now: 1) and finishing retain operation
0257.689 (1) Resume backup (e939a194e758, 1): finish run
0257.692 (1) There were errors in the uploads, so the 'resume' event is remaining scheduled
0257.702 (1) The backup has not finished; a resumption is scheduled

April 3, 2015 at 11:10 am #106605

udadmin

Keymaster

Hi Joe,

I think you’ll need to speak to whoever runs the FTP server in order to get more insight into what the cause could be. The log just records that PHP’s FTP engine sends back the “FTP_FAILED” code; but there’s no extra information given as to why that could be. If you can speak to whoever runs the FTP server, then they will be able to trace the network traffic, and read the server logs, to see what it’s doing when the file is being sent.

Best wishes,
David

April 6, 2015 at 3:35 pm #107654

Joe

Participant

Thank you for your time David, I will do so at once. One more thing if you do not mind Im also getting this error code E_WARNING: ftp_nb_continue(): htdocs/Hdsite2/wp-content/updraft/backup_2015-04-06-1127_HAPPY_DAYZ_d58f905af555-db.gz: Operation not permitted (line 782, wp-content/plugins/updraftplus/addons/sftp.php) is this the same thing or error that you wanted me to speak with the ftp host?

April 6, 2015 at 7:08 pm #107705