UpdraftPlus Home › Forums › Paid support forum – UpdraftPlus backup plugin › Are my files too big to backup?
Tagged: Other Server file backups
- This topic has 5 replies, 2 voices, and was last updated 9 years, 4 months ago by udadmin.
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September 15, 2015 at 4:42 am #128403NickParticipant
I purchased UpdraftPlus the other day because I wanted the ability to back up the Mail folder on my shared server containing about 50gigs worth of emails. It’s been two days and it’s still hasn’t completed… I wanted to back them up then upload them to my google drive account.
Am I just using the wrong tool for the job? If so, does anyone know best to back up such a large folder?
-Nick
September 15, 2015 at 7:48 am #128415udadminKeymasterHi,
Please can you provide a link to your log file for the problematic backup? (You can download it from the “Existing Backups” tab of your UpdraftPlus settings page).
It’ll be too long to paste into the forum here, but you can download it to your computer, and share it with Dropbox, or paste it in pastebin.com, or any similar service, and post the link here.
Best wishes,
DavidSeptember 15, 2015 at 10:56 pm #128580NickParticipantYou can download the log files here: https://nwi.ca/log-files.zip
There are two files.
log-file.txt is while the program was backing up the big mail folder. It looks like it never finished backing it up and just quit.log-file-v2.txt The second log file is of a complete backup of what looks like just my Database and WP Core.
I have also provided a screenshot of the backups tab of my Updraft account. It looks like it backed up 9.2gigs worth of the mail folder but then quit.
https://nwi.ca/updraft-screenshot.jpgThe two September 14 backups listed in the screenshot was of just tests.
-Nick
September 16, 2015 at 8:44 am #128615udadminKeymasterHi,
Thank you. The log shows that you’ve set the “split” size to 25,000 Mb. The larger the split size, the more resources are required, due to the way the zip file format works. You should reduce that size; based on what I can see in the log, back to 2Gb or less. UD has an algorithm for splitting more early if it finds resources lacking, and in your log file, that gets activated twice, so it gets down to 6,500Mb; 2Gb might still be too high, in which case try 1Gb if it doesn’t work.
David
September 18, 2015 at 1:39 am #128886NickParticipantI switched it to 2gb and have tried backing it up and it’s still taking a very long time. I started it 2 days ago and it’s still running. I click the ‘log’ link to show the log but all I get is a white screen because I think the log is so big.
How long should it take to back up 50gigs worth of data?
Here is a screenshot of the progress page: https://nwi.ca/wp-content/uploads/2015/09/2015-09-18-screenshot.jpg
-Nick
September 18, 2015 at 7:45 am #128912udadminKeymasterHi Nick,
How long a backup takes is a function of many things; the server hardware, the server load (which can also depend on the time of the backup – what else is running), any administrative limits on resources on the server, the backup size, and UpdraftPlus settings. The main UD setting to make things go quicker is the split. The default setting is 500Mb. The bigger you make it, the slower things go – because larger zip files are being manipulated, and zip isn’t the most efficient file format out there (but is one that everybody is familiar with). To go faster, put it down back to the default; some other tips are here: https://updraftplus.com/faqs/how-much-resources-does-updraftplus-need/
David
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