new add-ons (free of charge for premium clients)

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  • November 5, 2015 at 9:43 am #133382
    Markus
    Participant

    Hello, just a short question, i’ve owned the unlimited premium package and now i was noticed that a new add-on is out (Google Cloud) and i tried to integrate it in my package, but it always leads me to the shop and shows me the prize though the premium package says: “a year of upgrades, including new add-ons (no extra cost!) when they become available”.

    What i’m doing wrong (I’m logged in) or was this (above) a missinformation?

    Thanks
    Markus

    November 5, 2015 at 9:46 am #133383
    udadmin
    Keymaster

    Hi Markus,

    Update to the current version, and you will have it. The current version is 2.11.15.x. You can get it from your account page, at: https://updraftplus.com/my-account/

    David

    November 6, 2015 at 10:06 am #133477
    Markus
    Participant

    Hello, thanks for the info.
    One more question, i’ve tried the update yesterday within the plugin over the update-alert and afterwards (in my case) the ftp backup doesn’t work anymore. It says something about ftp_fget (i guess), ftp_sys and that it’s unable to write a file in the target destination (with the same settings then before). And also the Selection-Field of the different backup-destinations was gone, replaced by a drop down field (beginning with FTP).

    Have i done something wrong? Or is the inner-plugin update just a partial update and not the whole PlusPremium plugin?

    Today when i deleted the plugin and installed the downloaded full PremiumPlus version (2.11.15) everything worked again as well.

    My question is, shall i restrict automatic updates for this plugin or where was my mistake?
    Thanks
    Markus

    November 6, 2015 at 6:28 pm #133528
    Dee Nutbourne
    Moderator

    Hi Markus,

    It appears that the update you attempted was interrupted, and updated to the free version instead of the paid version.

    I would suggest keeping automatic updates enabled for now, and monitor whether this happens again.

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