- This topic has 3 replies, 3 voices, and was last updated 9 years, 2 months ago by udadmin.
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I recently purchased the Additional Database add-on, and I am having some trouble getting it configured. I want to be able to backup a second database.
The add-on is installed, and I’ve tried several ways to configure the additional database, but I keep getting a Connection Failed error. Would there be firewall if this is all on the same host? What else might be causing the connection failure? Is the username and p/w the a database user, or the user for the host? (I’ve tried all of these possibilities.)
Backup external database
Connection failed.
Connection failed: check your access details, that the database server is up, and that the network connection is not firewalled.
Host: 162.244.253.156
Username: xxx
Password: xxx
Database:rootsofj_civicrm
Table prefix:Hi Phil,
The user details to enter are the username and password for the database itself (in the same manner as the database configuration settings in wp-config).
If the database is on the same host as your site, you could try using ‘localhost’ in the Host field.
It is possible that a firewall is blocking the connection, even if the database and site are on the same host.
Glad you got it sorted!
David
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