updraftplus premium ftp backup failed

UpdraftPlus Home › Forums › Paid support forum – UpdraftPlus backup plugin › updraftplus premium ftp backup failed

Tagged: 

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • December 17, 2015 at 11:00 pm #137460
    Ming
    Participant

    Hi there,
    I’ve tried the free version of UpdraftPlus for the backup, then purchase the premium version. I’ve uninstall the free version before I install the premium version. Then setup FTP site. Testing FTP connection on UpdraftPlus setting is working fine. But when I did a backup, it went well, but there is no any backup files on FTP site. Why?
    Please help!
    Thank you so much!

    December 17, 2015 at 11:01 pm #137461
    udadmin
    Keymaster

    Hi,

    Please link a log file of the failed backup attempt – and also double-check that your FTP program that you’re using doesn’t cache directory listings.

    David

    December 18, 2015 at 6:27 pm #137555
    Ming
    Participant

    here is the link

    December 18, 2015 at 6:30 pm #137556
    Ming
    Participant

    On existing tab I can see only DB backup is available. NO OTHERS BACKUP FILES (SUCH SA PLUGINS, THEMES, OTHERS, UPLOADS)

    December 18, 2015 at 7:06 pm #137564
    udadmin
    Keymaster

    Hi,

    According to the log, you only selected the database to be backed up:

    0000.094 (0) No backup of plugins: excluded by user’s options
    0000.094 (0) No backup of themes: excluded by user’s options
    0000.109 (0) No backup of uploads: excluded by user’s options
    0000.109 (0) No backup of wpcore: excluded by user’s options
    0000.109 (0) No backup of others: excluded by user’s options
    0000.109 (0) No backup of more: excluded by user’s options

    David

  • Author
    Posts
Viewing 5 posts - 1 through 5 (of 5 total)
  • The topic ‘updraftplus premium ftp backup failed’ is closed to new replies.