- This topic has 7 replies, 3 voices, and was last updated 9 years, 1 month ago by Sven.
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Hello I´m having custom types with the plugin “Types”. After your last update I´m not able to see the page with the genarated custom types at the backend. I only see a white page. After I deactivate your plugin I´m able to see my custom types. So anything with your plugin doesn´t work correctly. Any idea how to fix this problem? How can wen go on?
Hi Sven,
Likely to be that your site is running very close to the allowed memory limit, and that de-activating a plugin helps to free up memory. See here for how to increase your memory limit: https://updraftplus.com/faqs/deal-fatal-error-allowed-memory-size-errors/
David
Hi Sven,
Could you try turning on the WordPress Debug mode?
To do this:
- Access your WordPress root directory via FTP or your host’s filemanager.
- Open wp-config.php with a text editor such as Notepad++
- Find the following line: define(‘WP_DEBUG’, false);
- Change the value ‘false’ to ‘true’
When you visit the problem page in WP Admin now, you should have a number of error messages come up. Could you send me those messages?
David N
Hi Sven,
The final line in that output shows that a fatal memory error is occurring. The site is running out of memory. This indicates that the site is usually running very close to the memory limit, and that the extra plugin has tipped it over the edge.
If the steps in the above guide do not solve the problem, you will need to contact your hosts and ask them to increase the allocated memory.
David N
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