can't connect to updraftplus.com

UpdraftPlus Home Forums Paid support forum – UpdraftPlus backup plugin can't connect to updraftplus.com

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  • Author
    Posts
  • #161149
    Stéphane
    Participant

    Hi, Seems like I have the a connection issue from my second website, ie: when setti up my login/password in premium tab, i get the following error

    UpdraftPlus.Com returned a response which we could not understand (data: N;)

    .

    I’ve posted into antoher thread where you have provided the full zip files, thinking it wa a firwall issue from the hostig provider, but my first website uses the same provider without any such connectivity issues.

    I must admit though the second website is long ago needing lots of plugin updates, including wordpress iself (still running 4.3.4). This is why I want to install a backup before proceedign with consecutive progressive updates..

    Thanks!

    #161174
    udadmin
    Keymaster

    Hi Stéphane,

    Please can you fill in this form?
    https://updraftplus.com/paid-support-requests/

    Many thanks,
    David

    #161183
    Stéphane
    Participant

    Just done it. Thanks!

Viewing 3 posts - 1 through 3 (of 3 total)
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