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I purchased an all inclusive pack covering all the plug-in and i guess I am entitled for a paid support. i could not figure out about how to access the developers directly. I hope that I will get support from this forum.
When I tried the first back-up, it started backing up and now it is saying that two sets of back-up are existing in Google Drive (the destination). I open the specific folder and see that only two sets of theme and plug in back up is existing. The uploaded posts/picture etc. are not at all backed up despite opting for it in plugin control panel. Please help!!
Currently it is showing the following for last two hours:
“Googledrive chunked upload: 4 % uploaded (Sep 14 06:16:03)”Hi,
This is the right place to post support requests (or use the form linked from the Support page).
Click on Restore, and then on the “Log” button for the relevant backup, and either paste the results in pastebin.com, or email it to [email protected] – then I’ll be able to tell you what’s up.
Best wishes,
David
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