Evidence of paid subscription to premium services

UpdraftPlus Home Forums Paid support forum – UpdraftPlus backup plugin Evidence of paid subscription to premium services

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  • #18003
    Brian
    Participant

    Hello,
    Everything is great, I know the restore works, I have finally used it with great success.
    I need help to determine whether I am actually setup to be benefiting from all your great add ons.
    I paid the $85 last July receipt # 1697.
    When in the settings screen there is the ‘Fix Time add on’, ‘Multiple Storage Destinations add on’ and ‘no adverts add on’ that all appear, as well as other links to encourage me to subscribe to your premium services. I really have no means of knowing whether I am setup with a paid subscription or not. There is no comforting, convenient acknowledgement.
    At this time with all your diligent work making this plugin work so well it would be a really great help for paid customers to know all is well, and possibly links for new services that we actually do not yet have.
    If this is not the case then I do not know how to do it, and I have not set things up properly.
    Also, will I be receiving the unlimited upgrades and support for more than one year, there is no mention on the ‘My Account’ area ?

    Happy New Year!
    I am sure you will be having a very exciting prosperous year.
    Thank you very much.

    #18517
    udadmin
    Keymaster

    Hi Brian,

    1) In your WP install, in the dashboard, is there a page Settings -> UpdraftPlus Addons ? That page shows what addons are installed.

    2) “there is no mention on the ‘My Account’ area ?” – I just logged in to your account, and see them – are you looking in the right place? Send me a screenshot if it helps (use https://snag.gy if that helps).

    David

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