Dropbox failed 400

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  • #180122
    Peter
    Participant

    Hello, I use the latest version and if I call the remove folder on dropbox I get the error 400.

    What can be wrong?

    Best regards, Peter

    #180207
    Dee Nutbourne
    Moderator

    Hi Peter,

    Please can you ensure that you are on version 2.12.25 of UpdraftPlus, and then re-authenticate with Dropbox?

    Best Wishes,
    David N

    #180275
    Andy
    Participant

    We are getting the same error on new installs.

    We authenticate and can do a backup which gets transferred up but when you do a scan or remote storage we get “Dropbox: Dropbox returned an unexpected HTTP response: 400”

    On another site we want to restore from drop box ..latest versions and authenticate but scanning remote store “Dropbox: Dropbox returned an unexpected HTTP response: 400”

    both on different server types.. on on a dedicated server,so i can manipulate php or what ever you need.

    sorts of means we cannot migrate any sites t the moment!!

    when i do a rescan, this appears in access log:

    tecknatest3.co.uk 217.44.100.130 – – [14/Nov/2016:22:16:08 +0000] “GET /wp-admin/admin-ajax.php?action=updraft_ajax&subaction=historystatus&nonce=d52b38fcc9&rescan=1&remotescan=1 HTTP/1.1” 200 12135 “https://www.tecknatest3.co.uk/wp-admin/options-general.php?page=updraftplus&action=updraftmethod-dropbox-auth&state=(snip)%3D%3D&code=(snip)” “Mozilla/5.0 (Windows NT 10.0; WOW64; rv:49.0) Gecko/20100101 Firefox/49.0”

    #180276
    Andy
    Participant

    in case it helps:
    ____________
    {“version”:”1.12.19″,”epoch_date”:1479162139494,”local_date”:”14/11/2016, 22:22:19″,”network_site_url”:”https://www.tecknatest3.co.uk”,”data”:{“updraft_interval”:”weekly”,”updraft_startday_files”:”0″,”updraft_starttime_files”:”00:05″,”updraft_retain”:”5″,”updraft_interval_database”:”weekly”,”updraft_startday_db”:”0″,”updraft_starttime_db”:”00:05″,”updraft_retain_db”:”5″,”updraft_service”:[“dropbox”,”0″,”0″,”0″,”0″,”0″,”0″,”0″,”0″,”0″,”0″,”0″,”0″,”0″,”0″,”0″],”updraft_dropbox”:{“folder”:”tecknatest3couk1001″},”updraft_s3_endpoint”:””,”updraft_s3″:{“accesskey”:””,”secretkey”:””,”path”:””,”rrs”:”STANDARD”,”server_side_encryption”:”0″},”updraft_cloudfiles”:{“authurl”:”https://auth.api.rackspacecloud.com”,”region”:”DFW”,”user”:””,”apikey”:””,”path”:””},”updraft_googledrive”:{“clientid”:””,”secret”:””,”folder”:”UpdraftPlus”},”updraft_onedrive”:{“folder”:””},”updraft_ftp”:{“host”:””,”user”:””,”pass”:””,”path”:””,”passive”:”1″},”updraft_azure”:{“account_name”:””,”key”:””,”container”:””,”directory”:””},”updraft_sftp_settings”:{“host”:””,”port”:”22″,”user”:””,”pass”:””,”key”:””,”path”:””,”scp”:”0″},”updraft_googlecloud”:{“clientid”:””,”secret”:””,”project_id”:””,”bucket_path”:””,”storage_class”:”STANDARD”,”bucket_location”:”US”},”updraft_webdav_settings”:{“url”:””,”webdav”:”webdav://”,”user”:””,”pass”:””,”host”:””,”port”:””,”path”:””},”updraft_s3generic”:{“endpoint”:””,”accesskey”:””,”secretkey”:””,”path”:””},”updraft_openstack”:{“authurl”:””,”tenant”:””,”region”:””,”user”:””,”password”:””,”path”:””},”updraft_dreamobjects”:{“endpoint”:”objects-us-west-1.dream.io”,”accesskey”:””,”secretkey”:””,”path”:””},”updraft_include_plugins”:”1″,”updraft_include_themes”:”1″,”updraft_include_uploads”:”1″,”updraft_include_uploads_exclude”:”backup*,*backups,backwpup*,wp-clone,snapshots”,”updraft_include_wpcore_exclude”:””,”updraft_include_others”:”1″,”updraft_include_others_exclude”:”upgrade,cache,updraft,backup*,*backups,mysql.sql,debug.log”,”updraft_include_more_path”:[“”],”updraft_encryptionphrase”:””,”updraft_email”:[“”],”updraft_split_every”:”400″,”updraft_delete_local”:”1″,”updraft_dir”:”updraft”,”updraft_autobackup_default”:”1″,”updraft_include_wpcore”:”0″,”updraft_include_more”:”0″,”updraft_backupdb_nonwp”:”0″,”updraft_report_warningsonly”:[“0″],”updraft_report_wholebackup”:[“0″],”updraft_log_syslog”:”0″,”updraft_debug_mode”:”0″,”updraft_ssl_useservercerts”:”0″,”updraft_ssl_disableverify”:”0″,”updraft_ssl_nossl”:”0″}}

    #180280
    udadmin
    Keymaster

    Hi Andy,

    Please can you confirm the exact/full version number of UpdraftPlus that shows on the UpdraftPlus settings page?

    David

    #180281
    Andy
    Participant

    Backup and restore: take backups locally, or backup to Amazon S3, Dropbox, Google Drive, Rackspace, (S)FTP, WebDAV & email, on automatic schedules.
    Version 2.12.25.22 | By UpdraftPlus.Com, DavidAnderson | View details | Check for updates

    ill post a 2nd private message with log in details so you can play ..its a sandbox so have fun!

    Andy

    #180283
    Andy
    Participant
    This reply has been marked as private.
    #180284
    Andy
    Participant
    This reply has been marked as private.
    #180288
    Andy
    Participant

    sorry .. ssl cert for tecknnatest9 now sorted …

    #180351
    Richard
    Participant

    Having the same issue with Dropbox 404 retrieving backups, what was the solution?

    #180353
    Dee Nutbourne
    Moderator

    Hi Andy,

    Please could you remove the UpdraftPlus App from your Dropbox account? This can be done through your Dropbox security settings (remove any UpdraftPlus app).

    Then could you try re-authenticating again?

    Best Wishes,
    David N

    #180354
    Andy
    Participant

    There isnt yet. Ive given them two sandpit sites on differing servers, so hopefully that might help.

    Dont upgrade older versions and dont re-auth.

    Our sites are still backing UP to the cloud but getting a directory listing from the cloud isnt working.

    A

    #180355
    Andy
    Participant

    David, not sure I can do that, have 160 sites linked to it.

    Would that mean re-authing every site?

    A

    #180356
    Andy
    Participant

    Because of the change I have two linked:

    UpdraftPlus.Com UpdraftPlus.Com – 5 sites

    UpdraftPlus UpdraftPlus – 160 sites

    I could try and remove the lesser?

    A

    #180358
    Andy
    Participant

    ok … removed updraftplus.com from dropbox (didnt remove updraft but they are separate on dropbox)

    went to https://tecknatest9.co.uk and re-auth’ed , this added updraftplus.com back into dropbox

    Still same problem, you can see on that account.

    “Dropbox: Dropbox returned an unexpected HTTP response: 400”

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