Malware files still present after restoring backup

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  • This topic has 7 replies, 2 voices, and was last updated 1 year ago by Vanessa.
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  • November 13, 2023 at 10:36 am #1952225
    alecos
    Participant

    Hi,
    I have found malware on my site. I restored an older, clean version but some malware files are still present. Is there a way to delete all files present on the website at the time of restoration?
    Thanks

    November 13, 2023 at 10:36 am #1952226
    alecos
    Participant
    This reply has been marked as moderator-only.
    November 13, 2023 at 8:13 pm #1952658
    Vanessa
    Moderator

    Unfortunately there is not.
    You will either neither to restore to an earlier backup or use some malware removal tool.

    November 14, 2023 at 8:49 am #1953054
    alecos
    Participant

    Thank you for your reply.
    One more question. When Updraft restores, does it replace all the content of a folder or just the files it has in the backup? For example if a malware file is present in an existing folder together with legitimate files and a recovery is made, does the malware get deleted?

    November 14, 2023 at 2:34 pm #1953323
    Vanessa
    Moderator

    All the files that are in the folder are moved the -old folder, which is then deleted.
    If you are recovering from a virus, I would always start with a fresh WP install. I would restore you Uploads and DB and Themes and then download fresh copies of your plugins as these are often a source of infection.
    Unless there is something you really need, do not restore your Others or Core (any files needed will come through the fresh install of WP)

    November 14, 2023 at 2:34 pm #1953324
    Vanessa
    Moderator

    All the files that are in the folder are moved the -old folder, which is then deleted.
    If you are recovering from a virus, I would always start with a fresh WP install. I would restore you Uploads and DB and Themes and then download fresh copies of your plugins as these are often a source of infection.
    Unless there is something you really need, do not restore your Others or Core (any files needed will come through the fresh install of WP)
    It might be worth scanning your backup files before you restore them using a tools such as this: https://internxt.com/virus-scanner

    November 14, 2023 at 2:54 pm #1953342
    alecos
    Participant

    Thank you very much for your valuable reply.

    November 15, 2023 at 7:14 pm #1954527
    Vanessa
    Moderator

    No problem, wishing you the best of luck.

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