Need help

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  • December 27, 2023 at 1:59 pm #1995318
    Tidiani Guisse
    Participant

    Hello, I would like to know if it is possible to have the latest backup of my site through the updfraft interface because I no longer have access to my website to directly download the website.

    December 27, 2023 at 1:59 pm #1995319
    Tidiani Guisse
    Participant
    This reply has been marked as moderator-only.
    December 27, 2023 at 4:30 pm #1995418
    Paul Bevan
    Keymaster

    Hello,

    Thank you for your message, is your inability to access your website due to change in administrator or is it a technical issue?

    Best

    Paul

    December 27, 2023 at 5:32 pm #1995459
    Tidiani Guisse
    Participant

    Hello, thank you for your return, the problem is due to a technical problem with the domain name. Thanks

    December 27, 2023 at 6:25 pm #1995497
    Paul Bevan
    Keymaster

    Hello,

    Thank you for clarifying that. Are you simply trying to access the backups that you already have for the site? If so, you can do this by either logging directly into any connected remote storage locations or checking the wp-content / updraft folder via S/FTP on your hosting panel. If I have misunderstood your situation, apologies please do explain further what you are trying to achieve.

    Best,

    Paul

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