Backups deleted from Dropbox still listed in Updraft

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  • #1996303
    James Alexander Jr
    Participant

    I deleted a number of backups by going directly to my Dropbox account and deleting them there. They no longer exist on Dropbox.

    However, they continue to show on the list of available backups within UpdraftPlus. If I try to delete them from the UpdraftPlus screen, it goes through an effort, then says that no files were deleted, and the listing remains in UpdraftPlus as if they were still real.

    How do I remove entries of non-existent backups from the available list?

    Thanks.

    #1996304
    James Alexander Jr
    Participant
    This reply has been marked as moderator-only.
    #1996415
    Paul Bevan
    Keymaster

    Hello,

    Please could you click the delete button again but leave the option to Also delete from remote storage unticked as per this screenshot.

    Best,

    Paul

    #1996425
    James Alexander Jr
    Participant

    That worked perfectly, and now makes sense! Thank you very much!

    Jim

    #1996433
    Paul Bevan
    Keymaster

    You’re welcome

    Best,

    Paul

Viewing 5 posts - 1 through 5 (of 5 total)
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