Was Charged Twice (2X) for an Agency 1 Year

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  • January 9, 2024 at 5:27 pm #2006748
    kenoktane
    Participant

    My account has been charged twice for the same product. Order #2003607] (January 6, 2024) for $87.00 and [Order #1994280] (December 26, 2023) for $145.

    Could you please refund the $145 charge — as we get the exact same number of sites in the $85 1-year Agency subscription. Please contact me at my account email associated with these order numbers. There is no direct email support as I can find.

    January 9, 2024 at 5:27 pm #2006749
    kenoktane
    Participant
    This reply has been marked as moderator-only.
    January 9, 2024 at 7:15 pm #2006813
    Paul Bevan
    Keymaster

    Hello,

    Thank you for your message, I have contacted you with a resolution to your issue on the email specified in your account as requested.

    Best,

    Paul

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