i can't active my UpDraftPlus!

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  • April 22, 2017 at 11:44 am #205360
    Ahmed
    Participant

    Hi,

    i purchased for premium version of UpDraftPlus, i uninstalled the free version and then i installed them premium version then i signed into my account from the plugin .. but i still see the warning : If you bought new add-ons, then follow this link to refresh your connection

    i pressed into it many times but nothing happened, just refresh my WP site and back to the same page!
    how can i fix it please ? or what shall i do ?

    April 26, 2017 at 1:32 pm #205982
    mark
    Participant

    I’m having the same problem today.

    April 26, 2017 at 6:27 pm #206054
    Dee Nutbourne
    Moderator

    Hi,

    Apologies for the delay.

    This sounds like something is breaking the add-on activation link.

    Please could you temporarily deactivate the other plugins on the site, then attempt to activate your add-ons?

    Best Wishes,
    David N

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