- This topic has 2 replies, 2 voices, and was last updated 11 months, 1 week ago by Bryle Crodua.
-
Posts
-
Receiving the following error message after backup failures
******
Latest status:UpdraftPlus is unable to perform backups as your backup directory is not writable or the disk space is full. Please check the backup directory and ensure it is writable so that backups may continue.
Backup began:2024-03-18 11:15
Contains:Unknown/unexpected error – please raise a support request********************
from the Expert settings:
updraft
Backup directory specified is writable, which is good. This is where UpdraftPlus will write the zip files it creates initially. This directory must be writable by your web server. It is relative to your content directory (which by default is called wp-content). Do not place it inside your uploads or plugins directory, as that will cause recursion (backups of backups of backups of…).
*******************I am able to run the backup manually from the dashboard, so space is not an issue. Permissions also don’t seem to be an issue see above.
Suggestions?
Hi,
To help us work out the cause of your problem, can you please send us a copy of the full backup log?
This can be found in the UpdraftPlus Existing Backups tab.The contents will be too long to post here directly, but you can use an online service such as Dropbox or Pastebin, and post the link here.Kind Regards,
Bryle
- The topic ‘Backup Errors – Permissions??’ is closed to new replies.