Tagged: clone, migration., white screen
- This topic has 6 replies, 2 voices, and was last updated 7 years, 5 months ago by Dee Nutbourne.
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May 27, 2017 at 6:42 pm #211210MichaelParticipant
Hello,
Following your step by step instructions, when i click on creating a key it gives me the pop up and says copy and paste BUT there is no code or serial number or anything to COPY and PASTE. Nothing is there it’s white and blank… I have viewed it from Chrome and Opera Browsers and nothing… What can I do , I need to migrate this site today.
Thanks, MichaelMay 28, 2017 at 7:59 pm #211310MichaelParticipantMay 29, 2017 at 1:43 pm #211409Dee NutbourneModeratorHi,
The key should be displayed under the ‘Create Key’ button in the Migration modal. Depending on the size and resolution of the screen, this can be hidden and requires scrolling in the pop-up.
Please could you attempt to generate a key again, and check below the ‘Create Key’ button?
Best Wishes,
David NMay 29, 2017 at 3:49 pm #211445MichaelParticipantOKAY, so I see where the key is, I didn’t scroll down, I have a macbook 12″ screen. SO I did make the key and then went to test site to send it to the real site, put the key in and it came up with the url and then i clicked SEND and i get this:
Testing connection…
Unexpected response: Error: Response from remote site could not be understood (response_not_understood). You should check that the remote site is online, not firewalled, does not have security modules that may be blocking access, has UpdraftPlus version 2.10.3 or later active and that the keys have been entered correctly.
I had already done the move basically by a different method, but then not everything worked, I am now getting a white screen each time i activate a plugin OR even update a page or anything then i have to click back and refresh page and then it is activated the plugin or what not, BUT I am still getting the white screen.
May 30, 2017 at 6:15 pm #211627Dee NutbourneModeratorHi,
The white screen indicates a fatal PHP error is occurring.
You will need to find the following line in your wp-config.php file and change ‘false’ to ‘true’:
define('WP_DEBUG', false);
This will cause WordPress to output the error message, instead of the white screen.
Could you send us a copy of those error messages?Best Wishes,
David NMay 30, 2017 at 6:29 pm #211634MichaelParticipantI activated the debug in wp-config and when i clicked on activate a plugin i got this error message on my screen
Warning: Cannot modify header information – headers already sent by (output started at /home/content/a2pewpnas01_data03/34/4047634/html/wp-content/themes/zermatt – child/inc/widgets/booking-form.php:2) in /home/content/a2pewpnas01_data03/34/4047634/html/wp-includes/pluggable.php on line 1195
it does it whether i am updating a page or a picture within a page or activating a plugin, it instantly goes to white screen.
I know I cant change (or isn’t advised) to change the core wordpress for pluggable.php BUT if you go to the first part of it at the inc/widgets/booking-form.php there is nothing wrong except that i am leading it to my booking engine. And i know all that works right now…
this is my booking-form.php file
<form class="booking-form booking-form-inline" method="post" target="_blank" action="https://www.freetobook.com/affiliates/reservation.php?w_id=27788&w_tkn=4Q4XUrH0pGe4DGJRgz8TCg4gHEhVMa5bFX11A4AGxQQXzlPSEKZKm9M4ocs95"> <div class="bookbtn"> <button type="submit" class="btn btn-white btn-transparent"><?php echo esc_html( $button ); ?></button> </div> </form>
everything works fine for it. I need to move two other sites, but am delaying because this one is not working according to how it should be in my eyes.
I also had to add the URL and wp-memory into the wp-config.php file as nothing was there… one reason why i couldn’t log in initially using wordpress on the real site.
part of my wp-cnfig.php file i added:/** Set the URL for the site */ define('WP_HOME', 'https://cosmiccrabresort.com'); define('WP_SITEURL', 'https://cosmiccrabresort.com');
down a little bit in the file i added this too: (since it was not in the file anywhere)
/* PHP Memory */ define( 'WP_MEMORY_LIMIT', '512M' );
I have also added a .user.ini file to the root directory of wordpress (was advised by GoDaddy Tier 2 hosting support)
upload_max_filesize = 900M memory_limit = 512M max_execution_time = 180 post_max_size = 950M max_input_time = 180
never had to do this before but it’s there as well. Still have a white screen problem no matter if i browse it from 1 of 4 different browsers…
WOuld greatly appreciate the help.
June 1, 2017 at 9:33 am #211947Dee NutbourneModeratorHi Michael,
Please could you temporarily switch to a default WordPress theme and attempt the test again?
Best Wishes,
David N -
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