Ticket form blocked

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Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • June 3, 2024 at 12:28 pm #2148238
    Benjamin Karlog
    Participant

    Hello

    I am unable to create a ticket as Cloudflare blocks it. Could you please get that resolved?

    Best regards Benjamin

    June 3, 2024 at 12:28 pm #2148239
    Benjamin Karlog
    Participant
    This reply has been marked as moderator-only.
    June 3, 2024 at 1:39 pm #2148285
    Paul Bevan
    Keymaster

    Hello,

    Apologies for the inconvenience please could you provide your IP address and I will ensure it is unblocked. You may wish to mark your reply as private.

    Best,

    Paul

    June 3, 2024 at 1:40 pm #2148286
    Benjamin Karlog
    Participant
    This reply has been marked as private.
    June 3, 2024 at 2:59 pm #2148342
    Paul Bevan
    Keymaster

    Hello,

    Thank you for confirming this, I have whitelisted your IP address. If you continue to experience these issues please let me know and I will investigate further.

    Best,

    Paul

    June 3, 2024 at 3:57 pm #2148388
    Kelly-Anne Brooks
    Participant

    hi this is happening to me too. ill provide my IP below please can you whitelist mine

    June 3, 2024 at 3:58 pm #2148389
    Kelly-Anne Brooks
    Participant
    This reply has been marked as private.
    June 3, 2024 at 4:34 pm #2148406
    Mirco Finn
    Participant

    It is happening for me to. Please fix it.

    June 4, 2024 at 9:47 am #2148928
    Mirco Finn
    Participant
    This reply has been marked as private.
    June 4, 2024 at 1:31 pm #2149042
    Paul Bevan
    Keymaster

    Hello,

    Apologies for the inconvenience, I have whitelisted these IP addresses.

    Best,

    Paul

    June 5, 2024 at 8:49 am #2149763
    Kelly-Anne Brooks
    Participant

    Hi mine is still not allowing me to raise a ticket i will redo details below

    June 5, 2024 at 8:51 am #2149766
    Kelly-Anne Brooks
    Participant
    This reply has been marked as private.
    June 6, 2024 at 1:55 pm #2150855
    Paul Bevan
    Keymaster

    Hello,

    Thank you for your message, we have whitelisted your IP.

    Best,

    Paul

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Viewing 13 posts - 1 through 13 (of 13 total)
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