- This topic has 8 replies, 3 voices, and was last updated 19 hours, 26 minutes ago by udadmin.
-
Posts
-
Hi, I have recently puchased Premium to be able to upload backups to cloud storage other than google. I have Strato Hidrive and I put this into the constructed URL:
webdavs://updraftpluspremium:**********@webdav.hidrive.strato.com (which is my user and password, working fine from windows explorer)
What I get when I do “Test WebDAV Settings” is a popup saying:
updraft_send_command: error: UpdraftPlus: could not parse the JSON (502)
This happens no matter whether I add a path or not
I have Version 2.24.4.26
Can you please help? Is this a known issue with webdav/hidrive? Does UDP support SMB (which is another protocol Hidrive supports)
Thanks a lot, MichaelYour post contains a link that contains a link with wp-admin in it, linking to a WordPress admin dashboard. Such links can only be accessed by someone who is logged into WordPress. If you are wanting us to visit your WordPress admin dashboard, then please make a private reply with the necessary credentials (do not post them in a public post). Otherwise, please post again to confirm that no credentials are needed for us to visit the link.
Hi,
Apologies for the automated reply. It does not apply to you.
Normally this kind of error is cause by timeout in PHP-FPM.
Would we be able to test your settings?
You can post a reply as private here or you can contact our help desk: https://updraftplus.com/paid-support-requests/Hi,
Do you have mod_security enabled on your site?
mod_security returns 502 errors if it decides that an HTTP request is in some way unusual and should be blocked.
In this case, it’s making a false positive, blocking your attempt to save your settings (which are of course not an attacker’s attempt to break-in).
So, the thing to do is to tell your provider about the false positive, so that they can identify and modify the configuration rule that incorrectly decides that your settings saving is a hostile attack.
- You must be logged in to reply to this topic.