renewal

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  • November 30, 2017 at 1:20 am #246212
    Eric
    Participant

    I renewed my updraft plus this year but it still shows expired in wordpress. How do I get it to be valid again? The UpdraftPlus site shows that it’s licensed for another year.

    November 30, 2017 at 1:32 pm #246339
    Bryle Crodua
    Moderator

    Hi Eric,

    Apologies. I have now marked your recent purchase as a renewal and have already adjusted your licences.

    Kind Regards,
    Bryle

    December 7, 2017 at 8:01 pm #248018
    Tim
    Participant

    same issue – invoice #244979

    December 8, 2017 at 6:57 pm #248237
    Dee Nutbourne
    Moderator

    Hi Tim,

    It appears that you also had an expired Migrator add-on in your account.
    I have now removed this.

    Please could you refresh the connection to your account, via the Premium/Extensions tab?

    Best Wishes,
    David N

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