file not found when restoring from google drive

UpdraftPlus Home Forums Paid support forum – UpdraftPlus backup plugin file not found when restoring from google drive

  • This topic has 1 reply, 2 voices, and was last updated 7 years ago by Dee Nutbourne.
Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #246610
    dbrosy
    Participant

    I have just migrated 10 sites and had a number of issues where the plugin reported file not found.

    my folder structure on google drive is UpdraftPlus/dev/<domainname>
    what I found a number of times after trying to restore and it failing is that there are multiple UpdraftPlus folders created in root directory on google drive.
    The issue is intermittent but happens 40% – 60% of time.

    Is there an issue with google drive?
    Backups always seem to work ok but restores fail.

    #246736
    Dee Nutbourne
    Moderator

    Hi,

    Please could you send us a copy of the backup logs for the backup sets where the file cannot then be found?
    These can be found via the Existing Backups tab on the original site.

    If possible, please could you also send us some screenshots of the issue?

    The contents will be too long to post here directly, but you can use an online service such as Dropbox, Google Drive or Pastebin/snag.gy, and post the link(s) here.

    Best Wishes,
    David N

Viewing 2 posts - 1 through 2 (of 2 total)
  • The topic ‘file not found when restoring from google drive’ is closed to new replies.