Cannot Restore Theme Files

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  • December 1, 2017 at 5:08 pm #246713
    Gregg
    Participant

    When I try to restore my theme files, I get an error message. I have checked my file permissions and they are: User: Read, Write; Group: Read; World: Read

    Final checks

    Looking for themes archive: file name: backup_2017-11-28-2302_LandStudies_4dc88d081c0f-themes.zip
    Archive is expected to be size: 2388.4 KB: OK
    Themes

    Unpacking backup… (backup_2017-11-28-2302_LandStudies_4dc88d081c0f-themes.zip, 2.3 Mb)
    /home/pscfoorg/public_html/landstudies/wp-content/themes-old: This directory already exists, and will be replaced
    Moving old data out of the way…
    Moving unpacked backup into place…
    Failed to move file (check your file permissions and disk quota): /home/pscfoorg/public_html/landstudies/wp-content/upgrade/42f09a5e/themes/thestory/template-contact.php -> /home/pscfoorg/public_html/landstudies/wp-content/themes/thestory/template-contact.php
    Error message: Could not move the files into place. Check your file permissions.
    Error data: (2) /home/pscfoorg/public_html/landstudies/wp-content/upgrade/42f09a5e/themes/thestory -> /home/pscfoorg/public_html/landstudies/wp-content/themes/thestory
    Restore failed…

    Error data: (2) /home/pscfoorg/public_html/landstudies/wp-content/upgrade/42f09a5e/themes/thestory -> /home/pscfoorg/public_html/landstudies/wp-content/themes/thestory

    December 4, 2017 at 5:05 pm #247253
    Dee Nutbourne
    Moderator

    Hi,

    Please could you double check the amount of available quota in your hosting account?

    Please could you also send us a copy of the full backup log file from the latest restoration?
    This can be found in the ‘wp-content/updraft’ directory of the site via FTP.

    The contents will be too long to post here directly, but you can use an online service such as Dropbox or Pastebin, and post the link here.

    Best Wishes,
    David N

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