UpdraftPlus Home › Forums › Paid support forum – UpdraftCentral site management plugin › Migration Fail and no longer access the site (both front & backend)
- This topic has 5 replies, 2 voices, and was last updated 6 years, 4 months ago by Kenneth Lee.
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AuthorPosts
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June 1, 2018 at 2:40 am #285063Kenneth LeeParticipant
Hello,
I have tried to clone a site from production to development.
But the migration failed. Then I can no longer access both the frontend and backend of the development site.
When I try to access the development site. It shows:“This page isn’t working
(DOMAIN of my development site) redirected you too many times.
Try clearing your cookies.
ERR_TOO_MANY_REDIRECTS”I will post the link to dl the log file in next comment.
Could you please advice what should I do in order to retry the cloning?Thanks a lot!
June 1, 2018 at 2:47 am #285064Kenneth LeeParticipantThis reply has been marked as private.June 4, 2018 at 5:25 pm #285761Dee NutbourneModeratorHi,
From the log, it appears that the ‘search and replace URL in database’ option was not selected from the migration restoration.
Please could you follow through this guide:
https://updraftplus.com/faqs/migrated-site-searchreplace-database-can-now/It also appears that UpdraftPlus was not able to restore the mu-plugins.
Please could you create the ‘mu-plugins’ folder in wp-content manually via FTP, then restore the backup?Best Wishes,
David NJune 19, 2018 at 6:28 am #288576Kenneth LeeParticipantHi David,
Thanks for answering.
But there was no checkbox for me to ‘search and replace URL in database’ when restoring my backup. However, it did show “Warnings:
Warning: This looks like a migration (the backup is from a site with a different address/URL, https://hkfyg.org.hk).”
p.s. the site i am doing the restore work is hkfyg2.org.hkSo how can I make the checkbox appear?
June 19, 2018 at 4:58 pm #288689Dee NutbourneModeratorHi Kenneth,
Please could you send me the current version number for UpdraftPlus?
Best Wishes,
David NJune 20, 2018 at 10:00 am #288823Kenneth LeeParticipantOh sry David,
Yes I find out that my version of updraft is too old so the checkbox is not being shown.
I am trying to start a new cloning again.Hope there got no errors this time.
Thanks for quick reply.K.
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