WordPress is giving a 504 error

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  • June 28, 2018 at 1:34 am #290287
    jahangeer.ansari
    Participant

    Our WordPress site is giving a 504 error and I can’t access the UpdraftPlus to restore the website.
    I have a recent backup but need help with restoring them.

    June 28, 2018 at 6:21 am #290320
    jahangeer.ansari
    Participant

    We have figured out why, Updraft was saving the weekly backups we setup for our site both remotely and in the local server. And it took too much disk space and overload our server.

    1) Is there a way we can delete the local backups once its moved to a remote location?
    2) We have 2 different Updraft folders on our plugins list. I think its because we updated to Updraft Plus and it created another folder. Can I manually delete the previeous Updraft folder?

    June 28, 2018 at 3:16 pm #290409
    Bryle Crodua
    Moderator

    Hi,

    I have already replied to the other support ticket you submitted.

    Regards,
    Bryle

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