Support for Azure Govt

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  • #294966
    Patrick
    Participant

    Hi, I’m trying to setup my Updraftplus plugin to send backups to our Azure Government blob. I noticed that the Azure Government uses a different extension (*.core.usgovcloudapi.net) opposed to the documentation that is provided on Updraft Azure documentation (*.core.windows.net). When I attempt to ‘Test Azure Settings’ in the plugin, I get this error:

    This site says…

    Azure settings test result: Could not access container: Fail:
    Code: 403
    Value: Server failed to authenticate the request. Make sure the value of Authorization header is formed correctly including the signature.
    details (if any): Authentication Failed
    Server failed to authenticate the request.
    Make sure the value of Authorization header is formed correctly including the signature.
    The MAC signature found in the HTTP request……….is not the same as any computed signature. Server used following string to sign: ‘GET

    (line:383 file: HttpClient.php)Failed:
    We were not able to place a file in that directory – please
    check your credentials.

    I am able to use an Azure commercial and it works fine, just not with an Azure Govt account. Any suggestions?

    #295101
    Dee Nutbourne
    Moderator

    Hi,

    UpdraftPlus is not currently compatible with Azure Government, due to the different endpoint.
    We have added this to our bug-list.

    Would it be possible for you to open a support ticket using the following form:
    https://updraftplus.com/paid-support-requests/

    If you ask for the ticket to be assigned to David N, I can send you an advance copy when the change is ready. This would also be useful form us, as we will not be able to fully test the change ourselves, due to the restrictions on accounts.

    Best Wishes,
    David N

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