Migration – Theme / layout didn't carry over

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  • August 1, 2018 at 12:18 am #296621
    fotoshootstu
    Participant

    Purchased premium today to migrate a site. Followed all the instructions. Downloaded all the available back up files & reloaded them to the new site, again following the detailed instructions.

    When I visit the site the theme and layout are not there. The theme isn’t even listed in the theme section.

    Thanks in Advance.

    August 1, 2018 at 12:36 am #296628
    fotoshootstu
    Participant

    Update.. Partial user error

    The themes didn’t get clicked, clicked and I have the theme & layout.

    I don’t have my home page image or my logo, those are missing?

    August 1, 2018 at 4:39 pm #296779
    Bryle Crodua
    Moderator

    Hi,

    I can see a similar ticket from our customer support form.

    Please let us continue the thread from there.

    Regards,
    Bryle

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