Split: Your paid access to UpdraftPlus updates for this site has expired

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  • August 27, 2018 at 4:11 pm #301693
    Steve M Nash
    Participant

    Hello

    I have the exact same issue. (Sigh.) If you could help me with this, I’d be greatly obliged.
    (For domain , please.)

    On a more practical note, why can’t we do this ourselves, why can’t we simply allocate a license to a specific site? Or undo that allocation if we no longer need it?

    (I went from having 10 licenses to 2. This seems to have caused a SNAFU. I have been in contact with Support, but the answer I got didn’t help me do what I need to be done, that is have the license allocated to the sites I want.)

    Anyway, thank you for any help you can give me with this. :-)

    Steve

    August 28, 2018 at 4:33 pm #301923
    Dee Nutbourne
    Moderator

    Hi Steve,

    Apologies for the inconvenience.

    I have reset the licences on your account, and pruned the expired licences.
    You should now be able to assign your two sites to correctly renewed licences.

    Best Wishes,
    David N

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