Also problem renewing

UpdraftPlus Home › Forums › Paid support forum – UpdraftPlus backup plugin › Also problem renewing

Tagged: 

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • September 9, 2018 at 10:26 pm #304462
    Chris
    Participant

    Hi there,

    After renewing the Updraft All Addons, my sites still do not recognize the renewal, and indicate that the license has expired. Can this please be fixed?

    Thank you,

    Chris de Feijter

    September 10, 2018 at 11:55 am #304552
    Bryle Crodua
    Moderator

    Hi Chris,

    It appears that our licencing server did not recognise your purchase as a renewal.
    I have adjusted your licences, so the renewal message should now disappear. If this does not happen automatically, you can refresh your connection through the ‘Premium/Extensions’ tab.

    Regards,
    Bryle

  • Author
    Posts
Viewing 2 posts - 1 through 2 (of 2 total)
  • The topic ‘Also problem renewing’ is closed to new replies.