Error establishing a database connection

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  • This topic has 9 replies, 3 voices, and was last updated 6 years ago by Dee Nutbourne.
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  • November 13, 2018 at 4:02 pm #319286
    al10
    Participant

    I used UpdraftClone and now my website says Error establishing a database connection. Please help me

    November 13, 2018 at 4:05 pm #319288
    al10
    Participant
    This reply has been marked as private.
    November 13, 2018 at 7:20 pm #319328
    al10
    Participant

    The server was full so it stopped automatically at Bluehost. I got the site back up and am trying UpdraftClone again now

    November 13, 2018 at 7:44 pm #319333
    al10
    Participant

    Updraftclone seems to be taking a long time. Lots of resumptions and waiting over 200 seconds to start and stop again. Is there something I need to do to the php memory or something to make it go faster?

    November 14, 2018 at 12:40 am #319389
    al10
    Participant

    UpdraftClone seems to have stopped at 99% and this is the last log – 12998.519 (92) There were no errors in the uploads, so the ‘resume’ event (93) is being unscheduled. Its been about 5-6 hours so far. My account at updraft still shows waiting to receive site data. Please help

    November 14, 2018 at 2:09 am #319397
    al10
    Participant

    “The sending of the site data has begun. So far 7 data archives totalling 644.5 MB have been received”. It seems to be stuck here.

    November 14, 2018 at 7:42 pm #319590
    Bryle Crodua
    Moderator

    Hi,

    Please could you send us the backup log for the clone? This can be found in the original site’s UpdraftPlus Backup/Restore tab.

    Regards,
    Bryle

    November 14, 2018 at 8:50 pm #319608
    al10
    Participant
    This reply has been marked as private.
    November 14, 2018 at 8:53 pm #319611
    al10
    Participant
    This reply has been marked as private.
    November 19, 2018 at 6:39 pm #320687
    Dee Nutbourne
    Moderator

    Hi,

    Apologies for the delay.

    I have refunded the two tokens used by the problem site.

    If you try to access the WP-Admin for that clone site, are you able to log in?
    If so, please could you disable the plugins? Does the frontend for the site display in this case?

    Best Wishes,
    David N

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