All websites giving an expired notice

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  • This topic has 1 reply, 2 voices, and was last updated 6 years ago by Dee Nutbourne.
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  • November 19, 2018 at 4:12 pm #320649
    fab418
    Participant

    Hi,

    All the websites I have Updraft plus on are notifying this:

    Your paid access to UpdraftPlus updates for 1 add-ons on this site has expired. To regain access to updates (including future features and compatibility with future WordPress releases) and support, please renew.

    Obviously, my license is renewed but I can’t get rid of the warning even when I follow the update instructions (by sign in in the backend and update all addons) that are available in the documentation.

    November 20, 2018 at 12:20 pm #320892
    Dee Nutbourne
    Moderator

    Hi,

    Apologies for the inconvenience.

    Could I confirm if you have used the ‘refresh the connection with your account’ link in the UpdraftPlus Premium/Extension (Addons) tab?

    If so, what version of the plugin is currently installed on the sites?

    Best Wishes,
    David N

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