UpdraftPlus Home › Forums › Paid support forum – UpdraftPlus backup plugin › Updraft Vault Space used increasing despite deleting many backups
Tagged: analyse storage, Updraft Vault
- This topic has 9 replies, 2 voices, and was last updated 5 years, 4 months ago by Bryle Crodua.
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May 26, 2019 at 9:41 am #392432AnonymousInactive
I am backing up five WP sites to Updraft Vault. In the last few months the space occupied just seems to climb relentlessly despite may deleting more and more old backups and it’s now making no sense to me at all that it can be so high. Are there tools that can help understand what it taking up so much space in Updraft Vault? Sites are running latest version of WP (5.2.1) on a professionally managed server using Apache and mariadb and fairly high version of php. The sites should be of very different sizes and I can start digging into that on the server but I would like some way to look at the usage of the vault.
TIA,
Chris
May 27, 2019 at 12:52 pm #392730Bryle CroduaModeratorHi Chris,
For us to know the cause of the issue, please can you send us a copy of the last 3 backup logs and a screenshot of the “Backup/Resore” tab?
Regards,
BryleMay 27, 2019 at 1:26 pm #392744AnonymousInactiveThere are five sites being backed up, surely you don’t want five screenshots and 15 backup logs? Here is one screenshot. Hm, in addition I can’t see any way to attach a file or paste a screenshot in here.
May 27, 2019 at 1:33 pm #392747Bryle CroduaModeratorHi Chris,
Please provide just for one website for now. Please use an online tool such as snag.gy or prnt.sc and paste the link here.
Regards,
BryleMay 27, 2019 at 1:57 pm #392757AnonymousInactiveMay 28, 2019 at 1:54 pm #393120Bryle CroduaModeratorHi Chris,
Could you also share a copy of the log please?
Regards,
BryleMay 28, 2019 at 2:40 pm #393138AnonymousInactiveThis reply has been marked as private.May 29, 2019 at 3:15 pm #393642Bryle CroduaModeratorHi Chris,
I noticed that you are still using an older version of UpdraftPlus. Please can you update to latest version 2.16.14?
Then could you monitor in the coming days if the issue still persists?Regards,
BryleJune 2, 2019 at 2:42 pm #395137AnonymousInactiveThis reply has been marked as private.June 3, 2019 at 11:57 am #395419Bryle CroduaModeratorHi Chris,
Please can you open a new ticket using this form – https://updraftplus.com/paid-support-requests/ and include a link of this thread.
So it is easier for us to keep track of this ticket.Regards,
Bryle -
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