Downgrading subscription – what happens to my existing sites?

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Viewing 6 posts - 1 through 6 (of 6 total)
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    Posts
  • June 15, 2019 at 12:55 pm #400301
    Grant McNulty
    Participant

    Hello,

    My Agency licence expires on 18th June but I actually only need a Business licence. I did the following:

    1. Went to shop
    2. Purchased a Business licence
    3. Added in the renewal code and ticked that it was a renewal

    I just wanted to confirm that all of my sites, add-ons etc. will work as they have been? Please let me know if there is anything else I need to do.

    Thanks,

    Grant

    June 15, 2019 at 4:40 pm #400360
    Bryle Crodua
    Moderator

    Hi Grant,

    Please can you provide us with the email address associated with your account? I will double check your account.

    Regards,
    Bryle

    June 15, 2019 at 9:13 pm #400416
    Grant McNulty
    Participant
    This reply has been marked as private.
    June 17, 2019 at 1:41 pm #400919
    Bryle Crodua
    Moderator

    Hi,

    Thank you! I have made sure that all your licences have been adjusted properly now.

    Regards,
    Bryle

    June 17, 2019 at 6:44 pm #401069
    Grant McNulty
    Participant

    Great, thanks!

    June 18, 2019 at 1:29 pm #401436
    Bryle Crodua
    Moderator

    Hi,

    You are welcome.

    Feel free to open a new thread if you have further questions.

    Regards,
    Bryle

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Viewing 6 posts - 1 through 6 (of 6 total)
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