Email Support bad

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  • This topic has 3 replies, 2 voices, and was last updated 5 years ago by Bryle Crodua.
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  • November 4, 2019 at 10:27 am #454004
    Kees
    Participant

    Support bad I want to email for the error.
    I have purchased a new license for the onedrive but it continues to see the old license, not the new one.

    I cannot reset it myself
    Please help

    November 4, 2019 at 12:35 pm #454057
    Bryle Crodua
    Moderator

    Hi,

    Apologies.
    To further check on this, could you provide us your UpdraftPlus account email?

    Regards,
    Bryle

    November 11, 2019 at 7:03 am #457009
    Kees
    Participant
    This reply has been marked as private.
    November 11, 2019 at 2:47 pm #457184
    Bryle Crodua
    Moderator

    Hi,

    Apologies for that.

    It appears that the license did not get updated properly.
    I have adjusted it now and you should be able to update it. The renewal message should also now disappear.

    Regards,
    Bryle

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