trying to install plugin, getting ‘Page Not Found Error’

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  • Author
    Posts
  • #479550
    nerissa
    Participant

    Hi,
    We purchased premium Updraft and have it successfully installed on one site already, which has been going great (jazzgallery.org)
    I am trying to add the plugin to a different site in our organization, and when I click to upload the zip file, it loads and takes me to a 404 Page Not Found.
    Actual wording:
    404: Page Not Found
    We are terribly sorry, but the URL you typed no longer exists. It might have been moved or deleted. Try searching the site:

    The site is jazzspeaks.org

    Is the link broken for the plugin? Or, can you help me with this?

    Thank you.

    #479911
    Bryle Crodua
    Moderator

    Hi,

    To check further on this, could you please provide us your UpdraftPlus account email?

    Regards,
    Bryle

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