Local Backups Not Deleting

UpdraftPlus Home › Forums › Paid support forum – UpdraftPlus backup plugin › Local Backups Not Deleting

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • January 13, 2020 at 10:35 pm #494045
    brianf
    Participant

    Hi,

    My local backups aren’t being automatically deleted from my server after the remote backup completes. I have the “Delete local backup” box checked. I attached the log to the next post. I previously posted about this at https://updraftplus.com/forums/topic/local-backups-not-deleting-2/, but that post is locked.

    Thank you.

    January 13, 2020 at 10:35 pm #494046
    brianf
    Participant
    This reply has been marked as private.
    January 14, 2020 at 12:31 am #494122
    brianf
    Participant
    This reply has been marked as private.
    January 14, 2020 at 5:07 pm #494571
    Bryle Crodua
    Moderator

    Hi,

    “0068.078 (0) Deleting local file: backup_2020-01-13-1906_Brian_Fier_12e4e813de05-plugins.zip: OK”
    The log shows it was deleting the local files.

    Did you manually check the local storage?

    Regards,
    Bryle

    January 14, 2020 at 7:24 pm #494671
    brianf
    Participant

    Yes I manually checked. It is keeping the last two backups locally.

    January 15, 2020 at 3:24 pm #495209
    Bryle Crodua
    Moderator

    Hi,

    Is it possible for us to check the site manually? Are you able to share access to us?

    Regards,
    Bryle

    January 23, 2020 at 11:50 pm #500435
    brianf
    Participant

    You just want WordPress access?

    January 23, 2020 at 11:54 pm #500440
    brianf
    Participant
    This reply has been marked as private.
    January 24, 2020 at 5:03 pm #500871
    Bryle Crodua
    Moderator

    Hi,

    Yes, just WordPress access. It must be with Admin role so we can check the UpdraftPlus settings.

    Regards,
    Bryle

    January 27, 2020 at 9:24 pm #502660
    brianf
    Participant
    This reply has been marked as private.
    January 28, 2020 at 1:20 pm #503033
    Bryle Crodua
    Moderator

    Hi Brian,

    Thanks for letting us access your site.

    I have checked the settings and the backups, it only shows that the backups have been stored on your remote storage only (Google Drive).
    Can you try to delete the backups that are stored on your server manually? Then check in the next backup schedule if the same thing happens?
    Make sure to check only after the backup has successfully completed as UpdraftPlus will only delete the backup if the process has completed.

    Thanks,
    Bryle

    January 28, 2020 at 3:25 pm #503096
    brianf
    Participant

    Hi,

    Thanks for checking. I deleted the 1 gb of backup files stored on the local server, ran a new backup, and everything is working fine. I suppose the issue was related to the backups not completing correctly and being stored locally.

    Thanks again.

  • Author
    Posts
Viewing 12 posts - 1 through 12 (of 12 total)
  • The topic ‘Local Backups Not Deleting’ is closed to new replies.