subscribed to the add UpdraftPlus backup plugin

Tagged: updraftplus backup plugin

This topic has 3 replies, 2 voices, and was last updated 4 years, 10 months ago by Bryle Crodua.

Viewing 4 posts - 1 through 4 (of 4 total)

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March 27, 2020 at 9:17 am #540687

Drif Atika
Participant

I subscribed to the add UpdraftPlus backup plugin
Is it stored on your servers or not?
If not then what is the benefit of the paid addition UpdraftPlus backup plugin

March 27, 2020 at 11:14 am #540731

Bryle Crodua
Moderator

Hi,

Please see FAQ: https://updraftplus.com/faqs/please-can-mr-updraftplus-send-mr-customer-copy-backup-set-thanks/
We do not have any control over your backups.
The benefit of having the UpdraftPlus premium is you will all get these features – https://updraftplus.com/comparison-updraftplus-free-updraftplus-premium/

Regards,
Bryle

March 27, 2020 at 1:30 pm #540792

Drif Atika
Participant

I want to cancel the service and get back the money

March 28, 2020 at 7:45 am #541388

Bryle Crodua
Moderator

Hi,

Please send us a refund request using this form – https://updraftplus.com/paid-support-requests/

Regards,
Bryle
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