OneDrive Backup Error

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  • #554479
    Joel Ferkul
    Participant

    Hello!

    Our team is having some issues backing up our site on OneDrive. Here’s the log of the failed backup: https://drive.google.com/open?id=167aArvNYRgSyc9K_urXOjecRy1TheyHc

    Is there any potential fixes to get this working? Let me know!

    Thanks

    #554480
    Joel Ferkul
    Participant
    This reply has been marked as moderator-only.
    #554537
    Bryle Crodua
    Moderator

    Hi,

    Thanks for sending the backup log.

    Could you try to reduce the backup archive split size? This will split the backup into smaller, more manageable files.

    To do this, open the ‘expert settings’ section of the UpdraftPlus Settings tab, and find the ‘split backups every’ option. Set this to 25Mb save your settings and run a new process.

    If the issue persists, please ask your hosts/server admin to investigate their PHP error logs. These logs should contain more information on the exact issue that is causing the backup process to halt.

    Kind Regards,
    Bryle

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