Unable to install Plugin

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  • November 22, 2014 at 5:47 pm #59093
    Jerome
    Participant

    I’m attempting to install the plugin and I get the following error.

    Installing Plugin from uploaded file: updraftplus.zip
    Download failed.

    Other plugins seem to install fine, including the unpaid version of Updraft.

    Looking for some suggestions.

    November 22, 2014 at 5:56 pm #59097
    udadmin
    Keymaster

    Hi Jerome,

    Were the other plugins you could install uploaded through the “upload” mechanism in your dashboard, like is being done with UpdraftPlus now? Or was it via the wordpress.org directory that’s built in?

    Anyway… if the uploader in your dashboard isn’t working, then try the other method, which is to a) unpack the zip on your PC – you’ll then have a directory “updraftplus”. b) Upload that directory into wp-content/plugins via FTP, so that it becomes wp-content/plugins/updraftplus (remove the existing directory if you’ve still go the free version there).

    Best wishes,
    David

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